Grand Kecubung Hotel

Jeff and Kathy from Oregon here. We were at this hotel as part of an Overseas Adventure Travel group. We were highly pleased with the cleanliness of the room, good location of hotel, and, especially, the excellent service by the staff! We appreciated the hot water heater in the room. The outdoor pool was gorgeous and well maintained. We highly recommend this hotel.

Excellent staff, room and pool view. But fitness room a joke because it is in the hottest spot and not air conditioned so like a sauna and unusable. WiFi was okay. Restaurant was not great, and no alcoholic beverages are available.

Decent hotel, we stayed just one night as a stopover. The bed was comfortable and it had all the amenities you’d need. The pool was nice. Restaurant and breakfast were ok. The bed sheet had holes in it but the hotel staff were very quick to come and fix this when reported. Hotel was everything you’d except from a 3 star hotel.

Arrrived with a large group for an overnight stay on way to the national park. Warm Enjoyed a wonderful swin in the pool on arrival followed by a good dinner - would recommend sticking to the indonesia menu and snapper fish in particular. Room comfortable and clean. Hotel is a three star which is a fair assessment.

We stayed in the Grand Deluxe room overlooking the pool, on third floor in the new wing. Comfortable, clean room and bathroom. Good, buffet breakfast and lunch. The chicken soup was delicious. Nice, helpful staff.

First time visiting Pangkalan Bun, and stay at this hotel. Arrived at around 7pm, welcomed by nice look of the greenny facade and good lighting arrangement from outside the hotel. Warm smilling receptionist handled checkin process efficiently. The room 225 was spacious and very very clean, all equip**ent work properly. Nice bedding set, making trully deep comfortable sleep. The hotel manages their inhouse music and aroma therapy thruout the public area in the hotel vey well, giving calming and relaxing vibe for me. The dowside was only the opening hours of the restaurant which was not 24hours. Probably for efficentcy reason. I also noted some uncleared room service plate and bowls on the floors still there until the next morning. Over all, this hotel is very recomended, and i will surely stay here again nex time when visiting Pangkalan Bun

The Hotel was clean, the pool was great and staff at reception were friendly. However, the service in the restaurant was very poor. There were few people in the restaurant and the staff were not busy. It was still a suitable place to stay prior to my Orangutan tour, which was amazing.